Who We Are

Welcome to NEYO. We are committed to providing a safe, secure, and seamless payment experience for every customer. This Payment Methods page explains the payment options we accept, how your transactions are processed, and the security measures we use to protect your information.

Our goal is to make every purchase simple, convenient, and worry-free.

Website: https://neyoindia.com

Accepted Payment Methods

NEYO offers multiple secure payment options to make your shopping experience simple and convenient. All payments are processed through trusted and encrypted payment gateways to ensure your information remains safe.

We currently accept:

• Credit Cards (Visa, Mastercard, RuPay)
• Debit Cards
• UPI (Google Pay, PhonePe, Paytm, BHIM & more)
• Net Banking
• Mobile Wallets
• Cash on Delivery (COD) (Available for eligible PIN codes)
• EMI Options (Available on selected cards and payment partners, where applicable)

Once your payment is successfully completed, you’ll receive an order confirmation via email or SMS. If your payment fails or is declined, please verify your payment details or contact your bank before trying again.

Payment Security

At NEYO, your payment security is our top priority. All transactions are processed through trusted, encrypted payment gateways that comply with industry security standards to protect your personal and financial information.

We ensure:

• 256-bit SSL Encryption for secure transactions.
• PCI-DSS Compliant payment processing.
• No storage of your debit or credit card details on our servers.
• Secure verification for online payments.
• Protection against unauthorized and fraudulent transactions.

If you experience any payment issues or notice an unauthorized transaction related to your purchase, please contact our Customer Support team immediately. We are committed to providing a safe, reliable, and secure checkout experience for every customer.

Payment Confirmation

Once your payment is successfully completed, NEYO will immediately begin processing your order. A confirmation email or SMS containing your order number, payment details, and purchase summary will be sent to your registered email address or mobile number.

Payment Confirmation Includes:

• Order Confirmation Number
• Payment Status
• Purchased Products
• Billing Details
• Estimated Order Processing Time

Please Note:

• Payment confirmation is sent only after successful payment authorization.
• If you do not receive a confirmation within 30 minutes, please check your Spam/Junk folder.
• If the payment amount has been deducted but no confirmation has been received, please contact our Customer Support team with your transaction reference number.
• Orders are processed only after successful payment verification (except Cash on Delivery orders, where available).

Payment Availability

NEYO offers a variety of payment options to ensure a smooth and convenient checkout experience for customers across India. Available payment methods may vary depending on your location, order value, and eligibility.

We currently support:

• Credit & Debit Cards
• UPI Payments
• Net Banking
• Mobile Wallets
• Cash on Delivery (COD) (Available for eligible PIN codes)
• EMI Options (Available on selected banks and payment partners)

Please Note:

• Cash on Delivery may not be available for all locations or high-value orders.
• Some payment methods may be temporarily unavailable due to bank or payment gateway maintenance.
• EMI options are subject to your bank’s eligibility criteria and terms.
• International cards or payment methods may not be supported unless specifically mentioned during checkout.

The payment methods available for your order will be displayed automatically during the checkout process based on your delivery location and order details.

Failed or Declined Payments

Occasionally, a payment may fail or be declined due to reasons beyond NEYO’s control. This can happen because of bank verification, payment gateway issues, network interruptions, or incorrect payment details.

Common reasons for payment failure include:

• Incorrect card or UPI details.
• Insufficient account balance or credit limit.
• Expired debit or credit card.
• Bank security verification failure.
• Temporary payment gateway or network issues.
• Transaction limits set by your bank.

If your payment fails:

• Verify your payment details and try again.
• Ensure you have sufficient funds or available credit.
• Contact your bank if the transaction continues to fail.
• If the payment amount is deducted but no order is created, the amount is usually refunded automatically by your bank or payment provider within 5–7 business days.

If you continue to experience payment issues, please contact NEYO Customer Support with your Order ID or Transaction Reference Number for assistance.

Payment Terms & Charges

NEYO believes in transparent pricing with no hidden payment fees. The total amount payable, including applicable taxes and shipping charges (if any), is displayed during checkout before you complete your purchase.

Please Note:

• All prices are listed in Indian Rupees (INR) unless otherwise specified.
• Payments are processed only after successful authorization by your bank or payment provider.
• No additional transaction fees are charged by NEYO for standard online payment methods.
• Your bank or card issuer may apply separate transaction, foreign exchange, or processing charges, depending on your payment method.
• EMI options, where available, are subject to the terms and conditions of the participating bank or payment provider.

If you have any questions regarding payment methods, transaction charges, or billing, please contact our Customer Support team before placing your order.